Refund policy
Return and Refund Policy
Effective Date: [01-07-2026]
At SLAYZ we want you to love what you wear. If something isn't right, here's how we handle it.
Return Window
You may request a return or exchange within 7 days of delivery. Items must be unused, unwashed, with original tags and packaging intact.
Non-Returnable Items
● Products damaged due to misuse after delivery
● Product With Some Strain or Mark
● Product without tag
How to Request a Return
1. Email us at [support@slayz.in] with your order number and reason for return.
2. You can cancel the order within Our site slayz.in
3. Our team will confirm eligibility within 24–48 hours.
4. Once approved, we'll arrange a reverse pickup.
Cash On Delivery Fees
Cash on Delivery (“COD”) orders may be subject to a convenience fee of up to ₹100. Such fee may be applied selectively and may not be applicable to all orders.
Refunds
● Refunds are processed to the original payment method within 5–7 business days after we receive and inspect the returned item.
● For Cash on Delivery orders, refunds are issued via bank transfer or UPI.
Exchanges
Size or design exchanges are subject to stock availability. If the requested item is unavailable, a refund will be offered instead.
Damaged or Wrong Items
If you receive a damaged, defective, or incorrect item, please share an unboxing photo/video within 48 hours of delivery so we can process a free replacement or full refund.